Corona Virus - Online Ordering Options

We have been receiving a lot of enquiries about online ordering from our customers in response to the change in business conditions brought on by Corona Virus.

Abacus have made an announcement that they are going to offer their web ordering portal FREE to customers and a new version with enhancements will be available from the 27th of March that will allow customers to provision this service themselves.

For the meantime, to get in the queue to have this provisioned for your store by Abacus after 27th of March, you need to complete the forms at the links below.

We here at Cloudifi will be available to remotely assist with menu tweaks and any questions you have about the set up and our standard hourly consulting rates will apply. 

1) Web Ordering portal - that you can embed in your own web site, orders will go directly into the Master POS.

An example store is here : https://abacusoo-cloudifi.web.app/store/Cloudifi-Cafe

This takes about 48 hours to provision given the demand at present, to get started you need to complete and submit the two forms below. 

Web Online and ordering and Abacus pay form - https://form.jotform.com/200819370820855

Please let us know when you submit the applications so we can keep track of it.

There are options for pick-up, delivery, and dine in within the ordering portal.  You can request one or more of these options to be disabled if need be.

The Web Ordering Portal provisioning and ongoing is at no charge. The fees for Abacus Pay gateway are 5% of the order value.

Once Abacus provisions this for your business - our quick guide to further configuration and use is here.

2) Apple and Android App - your own branded app for customers to download and order from. Orders will go directly to the Master POS in your premises. 

This takes from 4 to 8 weeks to get provisioned and test due to current demand and you need to complete and submit the two forms below.

Abacus App Online ordering form - https://form.jotform.co/200576734991868

Abacus Pay (credit card gateway) - https://form.jotform.co/80948205059865

Please let us know when you submit the applications so we can keep track of it.

The fees for the Abacus App are $98 ex GST per month, plus a $2500 ex GST up-front provisioning fee and the fees for Abacus Pay gateway are 2.2% if transaction *average value* is greater than $15 and 3.9% if transaction *average value* is less than $15.

There are options for pick-up, delivery, and dine in within the ordering portal.  You can request one or more of these options to be disabled if need be.

We look forward to working with you during these trying times.

Andrew